Terms & Conditions

1. Acceptance of Terms

By accessing this website, submitting an enquiry, making a booking or using any service offered by Confirm Holidays, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

2. Our Services

Confirm Holidays provides travel planning and holiday-related services including, where applicable, tour packages, accommodation, transportation, sightseeing, transfers and other travel arrangements.

Services included in a particular booking will be determined by the package, quotation or itinerary provided to the customer.

3. Booking & Confirmation

A booking request is subject to availability and confirmation by Confirm Holidays and the relevant service providers.

A booking shall be considered confirmed only after the required payment has been received and confirmation has been communicated to the customer.

Customers are responsible for providing accurate names, contact information, travel dates and other details required for the booking.

4. Payments

Payment requirements may vary depending on the destination, package, travel dates and service providers involved.

The customer agrees to make payments within the timelines communicated by Confirm Holidays.

Failure to make payment within the specified period may result in cancellation or modification of the booking, subject to applicable supplier terms.

5. Travel Documents & Customer Responsibility

Customers are responsible for ensuring that they possess valid passports, visas, permits, identification documents and other documents required for their journey.

Customers should independently verify applicable entry, visa, health and documentation requirements before travelling.

6. Changes to Bookings

Requests for changes to travel dates, accommodation, transportation or other services are subject to availability and the terms imposed by the respective service provider.

Additional charges may apply where changes are requested after confirmation.

7. Service Providers & Liability

Certain travel services are provided by independent airlines, hotels, transport operators, activity providers and other third-party suppliers.

Confirm Holidays will coordinate the services included in the booking but is not responsible for circumstances beyond its reasonable control, including delays, cancellations, weather conditions, strikes, natural events, government restrictions or supplier-related disruptions.

8. Website Information

We make reasonable efforts to keep the information published on our website accurate and updated. However, prices, availability, schedules, hotel information and other travel details may change without prior notice.

9. Amendments

Confirm Holidays reserves the right to update these Terms & Conditions from time to time. Updated terms will be published on this page.

10. Contact Us

For questions regarding these Terms & Conditions, please contact us using the details below.